Shiloh wood-burning stove Model-TR002,
January 24, 2009
"Stove was packed very well but assembly was a problem. Instructions called for 5/16 nut driver - was actually #10 metric. Minor but confusing. The door inlet control (damper) was a big problem. Located above the door it is supposed to slide to open or close 3 air inlet holes. It was jammed or obstructed probably with a burr. I couldn't move it so used a hammer and struck it several hard blows. Fortunately it released. The stove when assembled is mounted to a pedestal with 4 bolts to secure it. Nuts were already installed but one was badly cross threaded and jammed. I backed it off and filed with a 3 corner file for a half hour before I could install a new nut - still isn't right. Door handle and inlet control handle are shaped like springs. The manufacturer twisted these to form them, then cut the wire but left the ends extremely sharp. Should have burred these before assembly. The packing holding the window in is unraveled and cannot be shoved back into place. I got most of these thing taken care of because I'm quite handy but I sure wouldn't recommend it for anybody else. And at almost 300 pounds, this definitely isn't something you can just pack up, put it in your mailbox and send back to Northern Tool. I will say, once the problems were solved the stove works well but next time I'd purchase a different product. I did write Volelzang and explaind all this to them with the thought they could improve in the future. I didn't even receive the courtesy of a reply."
What is your level of technical expertise? Home Handyman
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